Training

Training is recognised as an essential key to creating a successful team. Any training plan must complement the Company's business strategy by ensuring the maximum contribution and benefit to the Company.
MSS has always been involved in training so there is an absolute understanding of how important it is to ensure the right means of training and content is identified to best suit your requirements.

MSS will:

Identify Training needs

Source appropriate courses.

Oversee & monitor training programmes.

Oversee follow-up programme.

Secure grant aid where possible.

MSS will ensure that your training is cost effective, will suit your requirements and achieves its objectives.

The following courses are available from MSS Training:

The importance of Procedures

This course provides guidelines to the range of procedures which employers should have in the workplace.

A practical guide to Employment Law and Industrial Relations

This course provides a comprehensive study of employers' legal obligations in a practical context.

Managing People.

This course will allow participants to learn the skills necessary to manage themselves and others in a way that they and their Organisation will benefit.

Team Building.

This course will allow the participants to understand how important it is to select the right players for a team and how members of a team contribute to overall success.

Dignity in the workplace.

This course addresses the problem of Bullying and Harassment in the workplace, how to introduce protective policies and investigate complaints.

Keeping your customers.

If your customer is not satisfied with your service they will go elsewhere. This course will allow you to evaluate your service and improve on it.

Conflict Resolution Skills.

Sometimes the smallest issue can grow into the biggest problem. This course will help to identify problems and resolve them in the most positive way.

Coaching in the workplace

Coaching is increasingly accepted as a new skill all managers should have. This course concentrates on developing the skills necessary to coach an individual(s) achievement for theirs and the organisations benefit.

Understanding how to see the real person.

By understanding yourself and others this course will give you practical insights into how to get the best response from your work collegues and create a more efficient and productive workplace.

One to One Skills

One to one meetings are very important in the working relationship and often are not handled very well. This course focuses on Disciplining, Grievance handling, Appraisals and Interviewing.